PRIVACY POLICY

Terms and conditions of use for the Zonegreen website

Introduction

At Zonegreen, we are committed to protecting your personal information and respecting your privacy. We implement appropriate measures to ensure the protection, confidentiality, and security of your personal data, and we process and use such data in compliance with applicable data protection laws.
If you are located in the United Kingdom, this includes the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018. If you are located in the European Economic Area (EEA), this includes the EU General Data Protection Regulation (“EU GDPR”).
This Privacy Policy explains how we collect, use, and share your personal data when you visit our website, use our services, or interact with us. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We only collect basic types of information to provide and improve our services to you:

  • Personal Information: Name, email address, phone number, and other contact details.
  • Usage Data: Information on how you use our website, such as IP address, browser type, pages visited, and time spent on the site.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website and hold certain information. You can find out more by consulting the corresponding page of this website.

2. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our services.
  • To notify you about changes to our services.
  • To allow you to participate in interactive features of our website.
  • To provide customer support.
  • To gather analysis or valuable information to improve our website.
  • To monitor the usage of our website.
  • To detect, prevent, and address technical issues.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

  • Your consent.
  • The performance of a contract.
  • Compliance with legal obligations.
  • Our legitimate interests, provided they do not override your rights.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

  • With service providers who assist us in operating our website and conducting our business.
  • To comply with legal obligations or respond to lawful requests from public authorities.
  • To protect and defend our rights or property.
  • With your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Data Protection Rights

You have the following rights regarding your personal data under applicable data protection legislation (UK GDPR or EU GDPR, as relevant to your location):

  • Access: You can request access to your personal data.
  • Rectification: You can request correction of inaccurate or incomplete data.
  • Erasure: You can request deletion of your personal data.
  • Restriction: You can request the restriction of processing your personal data.
  • Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
  • Objection: You can object to the processing of your personal data.

To exercise any of these rights, please contact us at info@zonegreen.co.uk.

7. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Zonegreen will notify the relevant supervisory authority without undue delay and, where feasible, within 72 hours after becoming aware of the breach, in accordance with the UK GDPR or EU GDPR, as applicable. If the breach is likely to result in a high risk to your rights and freedoms, we will also inform you without undue delay, unless an exemption applies (such as where appropriate technical and organisational protection measures were in place at the time of the breach or subsequent measures have been taken to eliminate the risk to individuals).

8. Data Hosting and International Transfers

Our website is hosted by OVH, with servers located in France. As France is part of the European Economic Area (EEA), personal data is stored within a jurisdiction that offers an adequate level of data protection under both the UK GDPR and EU GDPR. In cases where personal data is transferred outside the UK or EEA, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or other legally recognised transfer mechanisms, to ensure that your data remains protected in accordance with Applicable Legislation.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of those sites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective when they are posted on this page.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us at info@zonegreen.co.uk.